Award Criteria:

• Professionalism – Demonstrated performance, competence, resourcefulness and courtesy.
• Integrity – Acting honestly, morally, ethically and reliably to serve and represent of community.
• Other – Major professional achievements

Nominated By: Rick Davis

Explanation of Nomination:

Brian Kalin has demonstrated exceptional leadership in his role as the Chief Operator for the Water Treatment Plant. He has beenan employee of the City of Goldsboro since November 2018 and has made an extensive impact.
Brian leads a team of seven certified operators in the production of nearly 2.3 billion gallons of drinking water annually. Not onlydoes he provide leadership on the day-to-day treatment process, but he also manages the training program, safety program andthe chemical inventory.
As a fiscally responsible manager, Brian strives to acquire quality water treatment compounds at the best available value. One ofthe most crucial components to our treatment process is Aluminum Sulfate. On average, we procure approximately 52 tanker truckloads per year – by far the most consumed chemical that we purchase. Through his efforts and research, Brian has foundsuppliers that provide this commodity at a savings of $450 per shipment over previous vendors. Moving to this vendor has alreadysaved the city over $5500 so far in this calendar year and has the potential to save over $23,000 annually.
Brian possesses all the qualities of a leader. He demonstrates professionalism, integrity, and fiscal responsibility in his daily endeavors. He leads by example and ensures that his team members have everything they need to accomplish their tasks in an efficient manner. His actions reflect well on himself and the City of Goldsboro.

Award Criteria:

• Professionalism – Demonstrated performance, competence, resourcefulness and courtesy.
• Customer-Focus – Responding in a timely manner and ensuring all aspects of the City service put citizen’s satisfaction first.

Nominated By: Douglas Henrickson

Explanation of Nomination:

Chris Mooney has been recognized on three separate occasions this quarter. The first was by a citizen who tripped on the sidewalk near Chestnut Street and Center Street. She called to thank Chris and his team for responding and acting so quickly, and was also please to see the completed further sidewalk repairs close to where she fell.

The second call was from within our City organization. Mrs. Erin Fonseca, Downtown Development Director called in and thanked Chris for the professional job he and his team did in cutting down trees and replacing the damaged sidewalk that was causing damage to the DGDC building. Chris and his team saved the city $2500 by doing the work in house.

Christ also dug up and installed two garage car lifts, saving the City $5000 in installation fees. When we talk about the City’s Strategic Plan, and our Vision, Mission, Values and Goals, this is the kind of employee we envision.

Chris is customer focused, and a superb Supervisor within the Street Division. His professionalism and integrity sets an example for all supervisors to follow. His actions reflect well on himself and the City of Goldsboro.

Award Criteria:

• Professionalism – Demonstrated performance, competence, resourcefulness and courtesy.
  Customer-Focus – Responding in a timely manner and ensuring all aspects of the City service put citizen’s satisfaction first.
  Other – Major professional achievements

Nominated By: Don McMullen

Explanation of Nomination:

I would like to nominate Matthew Langley for the Supervisor of the quarter award for the fourth quarter of 2023. Matthew is the Distribution Operations Manager within the Distribution and Collections Division of the Public Works Department. He has always strived to improve the Distribution and Collections Division as a whole, but it has been no more apparent than in his accomplishments over the last few months. His can-do attitude, steadfast dedication and determination enabled his team to work through and resolve several challenges, ensuring customers’ needs are met while simultaneously improving procedures and saving thousands of dollars.
Matthew approaches every task from a customer first perspective, often scheduling repairs at night or on weekends to limit the impact that shutting off water for maintenance has on local businesses. In the last 3 months his team has completed 93water/hydrant repairs, installed 11 new service taps and completed a total of 119 work orders.
In addition to performing routine maintenance, Matthew has played a key leadership role in the William Street widening project from day one to ensure the integrity of the City’s water distribution system. He actively participated in the bi-weekly meetings with contractors and NCDOT, collaborating regularly to ensure the City’s best interests were represented. Matthew has also been very instrumental in the success of the Mt. Olive Pickle project. He participated in all meetings to stay up to date and worked hand-in-hand with Engineering and the utility contractor to ensure they had the support needed from the City of Goldsboro to ensure all water and sewer requirements were met.
Matthew also performs well under pressure. On November 7th there was a significant sewer manhole failure at E. Chestnut and Princess Ave. Although the manhole was approximately 12 feet deep and outside the division’s typical in-house capabilities, Matthew stepped up and took the lead on repair. He immediately coordinated getting bypass pumping set up, simultaneously preventing sewage from backing up into resident’s home and averting a sanitary sewer overflow. Matthew successfully led his team to replace the manhole without incident—building confidence in his staff and saving the City approximately $30K in contractor costs.
In addition to being a key leader and supervisor, Matthew also understands the importance of professional development. He recently obtained his A-Distribution certification, allowing him to officially become the City’s Water Distribution Operator in Responsible Charge (ORC). He also passed the Cross-Connection class in December and is scheduled to take the exam in 2024to complete all water distribution certifications. In addition to acquiring all of his water distribution certifications, Matthew also successfully completed his Associate Degree from Liberty University.
Mathew’s keen attention to detail and service mindset set him apart from most and ensures top quality service to our customers. He has never had just a “JOB”. He is a 100% committed and dedicated team player, who answers every call and shows up for every afterhours repair without fail. Even in the midst of this past quarter’s demands, he completed his A-Distribution Certification and a Cross-Connection course, as well as his Associate Degree. Matthews’s accomplishments reflect well upon himself and the City of Goldsboro.