You may mail your check and payment stub to PO Box 1324, Charlotte, NC 28201-1324 or you may pay in person at the Water Department, located at 200 North Center Street, City Hall Addition. A drop box is located outside the front door of the City Hall Addition for your convenience. The City also offers the added convenience of bank drafting. Please call 919-580-4340 for information regarding bank draft signup. The City accepts credit and debit cards in person or online. Mastercard, Visa and Discover are accepted.
We do not accept payments over the phone.