Who to Contact

Emergency – 911

Manager’s Office – 919-580-4330

Non-Emergency Police – 919-705-6572

Water/Sewer Emergency – 919-739-7437 or 919-734-8674

Water/Sewer Emergency (after hours, weekends, holidays) 919-705-6572

We know it can be hard to figure out the right department to call to get answers to your questions.  Here are some of the most common reasons people call a department in the City and the phone number for that department:

Water Accounts – Need to open, close or pay on a water account?

-Call (919) 580-4340

Utility Bills – Questions about a water, refuse or sewer bill?

-Call (919) 580-4340

Mayor & City Council, City Manager – Trying to find out who your councilmember is for your district or make an appointment with the Mayor?  Would you like to appear before the City Council at a meeting?

-Call (919) 580-4330

Inspections – Need to schedule or pay for an inspection? Need a permit?

-Call (919) 580-4346

Community Affairs – Have questions about a program?  Need to talk to someone about Equal Opportunity?

-Call (919) 580-4360

Planning – Questions about the City’s growth and development?  Need to submit a change of zone application, street and alley closing petition, annexation petition, variance and special use request or a request for certificates of appropriateness?

-Call (919) 580-4333

Community Development – Have questions about the City’s Community Development Block Grant or HOME Program?

-Call (919) 580-4316

Public Works – Handles building and traffic, streets and storms, sanitation and cemetary questions.

-Call (919) 734-8674

Human Resources – Need to check on a job posting?  Questions about employee selection and recruitment or the personnel policy?

-Call (919) 580-4357 or for the Job Hotline: (919) 580-4296

Parks and Recreation – Comments about a City park, questions about a center program?  Need to reserve a room at Herman Park Center?

-Call (919) 739-7480

Engineering – Street or utility improvements petition to submit?

-Call (919) 580-4367

Downtown Goldsboro Development Corporation – Questions or comments about downtown Goldsboro or events going on downtown?

-Call (919) 735-4959