The City’s Strategic Plan is an organizational plan intended to help the City make the most efficient use of our resources in becoming the standard for public service in North Carolina. The City Council created the goals based on survey input from citizens and city employees. The Strategic Plan incorporates departmental metrics that are tracked and measured for accuracy. The values of being customer-focused, having transparency and accountability are critical success factors for achieving the city’s target goals.
If you have questions or comments, contact Octavius Murphy, assistant to the city manager, at 919-580-4351 or firstname.lastname@example.org.