City of Goldsboro Limiting Public Access to Government Facilities

As part of continued efforts to limit the spread of COVID-19, public access to City of Goldsboro government facilities will be limited to appointment only for official business effective March 25 until further notice.  Residents and visitors are encouraged to continue conducting business with our departments through email, phone, mail, and website resources. 

For utility bill payments, residents are encouraged to use the following options:

You will need your account number and the last four digits of the phone number attached to the account.  Please contact Customer Service at 919-580-4340 to confirm or update your account number or phone number if you experience any issues using these payment options.

There is NO additional charge to use these safe and secure payment convenience methods. You can make your payment anytime using the Online or Pay by Phone method.

  • DROP BOX: For payments made by check, we offer a drop box which is located at the front of City Hall at 200 N. Center Street. Please do NOT place cash payments into the drop box.

For establishing new utility service, please call 919-580-4384 to speak to Lee Peter, Customer Service Manager.

For disconnecting utility service, please call Customer Service at 919-580-4340.